Technical problems in production lines cost time and money. Our software Maintcall helps to solve these problems, by alerting the person responsible for the production process » in real time » via any standard smartphone » on any systems software » without needing a trunked radio or similar radio system » according to corporate security guidelines.
What if a conveyor belt suddenly stops due to a malfunction or if all freshly painted parts get a scratch at the end of the production line? Automated production processes are prone to such problems, and they need to be resolved quickly. The ongoing process is usually checked by using a special software which detects errors promptly. But to whom will problems be reported so that errors can be fixed as soon as possible? Maybe the person responsible is having lunch or is busy with an urgent task? Who can take over momentarily? While trying to find answers to these questions time is being lost. By losing time, the company loses money.
To deal with this challenge appPlant has developed the alerting software Maintcall. It was originally implemented for BMW in various factories.
When an error is detected in the production process Maintcall automatically sends an alarm message to the iPhone, Android, Windows Phone or Blackberry of the person in charge and his oder her substitutes, without any time lag.
Maintcall can easily be integrated into any existing software infrastructure. Escalation chains can be set individually, so that the right person can be alerted in any case. Maintcall will respond automatically if a message cannot be delivered and immediately send it to the next staff member in the escalation chain. It is also possible to send alert messages to several destinations via various channels. The application also assists in modelling the escalation process and is able to simulate complex alerting procedures.
For software maintenance, H&D is our partner.
By applying Maintcall your company will remain completely independent from any additional provider. Data will be transmitted via existing infrastructures. That means: No additional costs and a high level of data security.